Hi . . 

Thank you for listening to the episode of Spa Marketing Made Easy that Daniela very kindly invited me on to.

. . .and well done too on your desire to make KPIs a focus in 2019 and beyond!

To get you started I have prepared a simple spreadsheet with some classic KPI’s. Just download the spreadsheet, enter your own monthly figures and it will work out your KPI’s for you to get you started.